Cuba City Light & Water maintains an electric distribution system that encompasses the entire incorporated area of Cuba City. The utility owns and operates two substations with a capacity in excess of 6 megawatts, connected meter count of nearly 1,100 meters, and a sfaff of five employees to serve current and future needs.
The utility's capacity for future growth puts Cuba City Light and Water in an envied position to accomodate expansion.
Meter Reading & Billing
Gone are the days when a utility employee would walk to each and every meter to ‘read the meter’. Cuba City Light & Water crew members collect usage data from your electric meter with an automatic meter reading (AMR) device. Our data collection devices read your meter from a distance and store that information in a format that is then downloaded into our billing software to help produce your monthly billing statement.
In some cases or during certain times of year when we are not able to get close enough to your meter, our data collection devices are not able to communicate with your meter to deliver consumption data. In that event, we provide you with an estimated billing statement. That estimate is based on your normal usage history for that time of year. Any difference between the amount actually used and the estimated amount billed is corrected automatically when the next regular meter reading is obtained. Ultimately, you pay only for the amount of energy actually used.